How to Buy
1. - Virtual shopping cart:
Easy on-line shopping: Click on the button PURCHASE at the right of the product(s) you selected and enter the number of units you wish to buy. Click the on button SHOPPING CART to visualize your purchase(s). Finally click on the button CONFIRM and complete the form with your data. In addition to your electronic decision, we will contact you for confirmation. Make sure that your data are true and correct.
2.-Shopping by e-mail:
3. - By telephone/fax:
You may fax your order at any time to (562) 234 9134, or by telephone (562) 234 9850 or (562) 234 9847 from Monday through Friday, between 9:00 and 18:00 o’clock (Chilean time zone).
How to Pay:
Easy! Chose any of the following ways:
1. - Check or cash on delivery
Only eligible in case of purchases in Santiago de Chile.
2. - Bank deposit
Deposit your payment directly into the bank account N° 88100790-00 at Banco de Chile, on the name of Portal del Arte S.A. Your purchase(s) will be dispatched immediately after reception of proof of the deposit, by fax of your deposit slip to (562) 234 9134, or by e-mail of the scanned deposit slip.
3.- Credit card
directly by PayPal. For consults phone (56 2) 234 9850 / (56 2) 234 9847.
Purchase Return Policy
We operate with the transportation and delivery company TNT. In consequence, delivery time will depend from the respective delivery zone. We specify delivery times immediately after the reception of the purchase order. Our www.arslatino.com commitment is to reach our clients within 15 workdays. Kindly notify us in case you wish to appoint an alternative transport means.
Is there another payment means instead of credit cards?
Yes. Please look up other alternatives. Our site operates with the internationally renowned secure PayPal system.
How will my order be delivered?
Your order will be delivered at your residence or any other site of your choice, safely packed according to the characteristics of the product(s) to be transferred. A Certificate of Authenticity also accompanies each item.
Can I trace my order online?
Yes, because we operate with TNT. A consignment number, the date of shipment, and other traceable TNT data will accompany your order.
How safe are my personal data?
Your personal data are securely and exclusively stored in our own system and restricted to our own use.
Will I be informed that my purchase order has been received?
You will receive an acknowledgement e-mail containing all data regarding your order.
What shall I do if the delivered products do not correspond to my purchase order, there are missing ones, or product(s) are damaged?
How can I ascertain the authenticity of a product?
arslatino.com never publishes an uncertified product. We work directly with the artists and editors whose Authenticity Certificate we enclose.
What covers our prices?
Our prices cover the product itself with its packing, its shipping costs, as well as the corresponding order expenses. The buyer must pay any other charges levied by the country of destination (duties). Our prices are quoted in Chilean pesos and US dollars.
Have another question?