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YOUAH Home » How to Buy
Monday, 22 Oct 2018

How to Buy

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1. - Virtual shopping cart:

Easy on-line shopping: Click on the button PURCHASE at the right of the product(s) you selected and enter the number of units you wish to buy.

Click the on button SHOPPING CART to visualize your purchase(s).

Finally click on the button CONFIRM and complete the form with your data.

In addition to your electronic decision, we will contact you for confirmation.

Make sure that your data are true and correct.

2.-Shopping by e-mail:

E-mail sales This e-mail address is being protected from spambots. You need JavaScript enabled to view it detailing the item(s) you wish to buy and we shall contact you in order to complete the information.

3. - By telephone/fax:

You may fax your order at any time to (562) 234 9134, or by telephone (562) 234 9850 or (562) 234 9847 from Monday through Friday, between 9:00 and 18:00 o’clock (Chilean time zone).

How to Pay:

Easy! Chose any of the following ways:

1. - Check or cash on delivery

Only eligible in case of purchases in Santiago de Chile.

2. - Bank deposit

Deposit your payment directly into the bank account N° 88100790-00 at Banco de Chile, on the name of Portal del Arte S.A. Your purchase(s) will be dispatched immediately after reception of proof of the deposit, by fax of your deposit slip to (562) 234 9134, or by e-mail of the scanned deposit slip.

3.- Credit card

Either coordinate your purchase(s) by credit card via e-mail ( This e-mail address is being protected from spambots. You need JavaScript enabled to view it or This e-mail address is being protected from spambots. You need JavaScript enabled to view it )

or directly by PayPal.

For consults phone (56 2) 234 9850 / (56 2) 234 9847.

 

Purchase Return Policy


If after the reception of your purchase, (proof of which is your signature of the Courier slip), you are not satisfied and wish to return the delivered product(s), please notify your resolution within a maximum period of forty-eight hours via phone (562) 234 9850 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Your signature of the reception slip proves that your order has been received undamaged. Shipping costs will not be refunded, unless Arslatino incurred in error as regards your purchase.

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